Privacy Policy

Chiropractic Connection Center Neurologically Based Wellness for Whole-Body Health

Effective Date: May 7, 2026 Last Updated: May 7, 2026

Chiropractic Connection Center ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at cccdrb.com (the "Site"), contact our office, or use any of our online services.

By using our Site or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Important Notice About Health Information

This Privacy Policy applies to information collected through our website and general office communications. Protected Health Information (PHI) collected as part of your care as a patient is governed separately under our Notice of Privacy Practices, which is provided to all patients in accordance with the Health Insurance Portability and Accountability Act (HIPAA). If you are a patient and have questions about how your medical information is handled, please request a copy of our Notice of Privacy Practices from our office.

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly

Name, email address, phone number, and mailing address
Appointment requests, scheduling preferences, and reason for visit
Messages submitted through our contact forms or chat features
Any other details you choose to share with us

Information Collected Automatically

IP address, browser type, device type, and operating system
Pages viewed, time spent on the Site, referring website, and click activity
Approximate geographic location based on IP address
Cookies, pixel tags, and similar tracking technologies (see Section 6)

Information from Third Parties

We may receive information about you from referring providers, insurance carriers, or service providers who assist with our operations.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries, scheduling requests, and questions
Provide and improve our chiropractic services and patient care
Communicate with you about appointments, treatment plans, and follow-ups
Send updates, educational content, or wellness information you have requested
Maintain and improve the performance, security, and functionality of our Site
Comply with legal, regulatory, and professional obligations
Protect the rights, safety, and property of our patients, staff, and practice

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

Service Providers: With trusted vendors who help us operate our Site, schedule appointments, send communications, process payments, or provide analytics. These parties are required to protect your information and use it only for the services they provide to us.
Healthcare Operations: With other healthcare providers, insurers, or specialists when necessary for your care, in accordance with HIPAA.
Legal Requirements: When required by law, subpoena, court order, or other legal process, or to respond to lawful requests from government authorities.
Safety and Protection: To protect the rights, property, or safety of our patients, staff, the public, or our practice.
Business Transfers: In connection with a merger, sale, or transfer of all or part of our practice, subject to applicable confidentiality obligations.

5. Online Forms and Contact Submissions

When you submit a form on our Site or contact us by phone, email, or text, we use the information you provide solely to respond to your request and to communicate with you about your inquiry. Please do not include sensitive medical details in unsecured online forms or email messages. For any clinical or treatment-related discussions, please contact our office directly.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to recognize repeat visitors, remember preferences, analyze traffic, and improve user experience. We may also use third-party analytics tools (such as Google Analytics) to better understand how visitors use our Site.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our Site.

7. Third-Party Links

Our Site may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Patient medical records are retained in accordance with applicable Florida and federal law.

10. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion of certain personal information, subject to legal and recordkeeping requirements
Opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting our office

To exercise any of these rights, please contact us using the information in Section 13. Requests related to medical records are handled in accordance with HIPAA and our Notice of Privacy Practices.

11. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children online without parental consent. If you believe a child has provided us with personal information through our Site, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update the policy, we will revise the "Last Updated" date at the top of this page. Continued use of our Site after any changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us:

Chiropractic Connection Center 547 E New York Ave DeLand, FL 32724 Phone: 386-734-1404 Website: cccdrb.com

We are happy to address any questions you may have about how your information is collected, used, and protected.